filters
state:
Show
city:
Show
category:
Show
product:
Show
I ordered a claddah diamond ring online from Gordons. I like to keep track of this purchase as it is a present for Christmas and was assured it would arrive well in advance of that day. I placed the order 12/15 tried to no avail to check the progress of the order. It...
Read more
1.0
#978842
Reply to reviews
Buyers beware, I gave them bracelet I bought it with 150$ to they fix for me a lock ,and they gave me recite with that note,after 3 days they called me to approve the rep pair by 9,99$ ,any way 2 weeks later went to pick up the bracket they ask me to pay 999$ haha for...
Read more
#879985
Reply to reviews
I have bought a lot from Gordon's Jewelers in Pensacola Fl. over a few years. I recently bought a pendent & i always buy a diamond warranty with everything & a diamond fell out so we returned to to be sent off & they put a different color diamond stone in it so we took...
Read more
#782540
Reply to reviews
Many years ago I bought a pair of diamond earrings at Gordon's for my then-girlfriend, now wife. I could not afford much so I bought a small pair because of the upgrade program the company offered. This program allows you to get credit towards the purchase of a new...
Read more
1.7
I didn't like
  • Deceptions
  • Dishonesty
  • Fraud
#755337
Reply to reviews
Not only I can't take my jewelry in but they still send me cards for specials and there is no where to go! What a bunch of ***! Online won't do anything. I will never use this company again. I hope they go all the way under and everyone there loses their job! and they...
Read more
1.0
#630769
Reply to reviews
Scammers! Sales people don't tell costumers that they need to come for checkups in 6 months or they loose the life time warranty. They expect the costumer to read the the paperwork... They just mention they have lifetime warranty but omit the checkup part. The store...
Read more
1.0
I didn't like
  • Warranty
  • Services
  • Customer service
#621566
Reply to reviews
We have spent a lot of money at Gordon's on several pieces of jewelry; however, don't expect loyalty or even a little help in getting issues resolved. I recently lost a couple of diamonds out of my wedding band that is exactly one year old. Since I didn't have my...
Read more
#578681
Reply to reviews
i bought my engagement ring and band three and half years ago at a Gordon's in penn square and i loved it til one of the smaller diamonds fell out, i took it in to have it replaced and got it back in a couple of weeks and thought that was the end of it but a couple...
Read more
Anonymous
BDC0626

Same thing has happened to me with my engagement ring. I only had the ring for 2 months and 2 diamonds fell out. I took it in and they said it takeS 6-8 weeks to get it fixed....

Anonymous
DL245

I purchased a diamond solitaire men\'s ring from Gordon\'s and only a few months into owning the ring the diamond fell out too. I received a replacement under the insurance pl...

#330017
Reply to reviews
My fiance bought me my engagement ring in December of 2007. He needed it in a size 5, so they sized it for him. (shouldn't of been sized from a 9 to a 5) When he gave me the ring it was too big so we said we needed it in a size 4.5 (again, they never told us it...
Read more
Anonymous
jonwalton19

had a similar situation. their site said something was in stock when it wasn\'t. I put in the order, used my card, and lo and behold, I get an email telling me its out of stoc...

Anonymous
blanca v

Hi runwayangel, I am going thrue the same situation right now, well similiar situation, but i did file a complaint becuase of there customer service expiriene and misleading ...

#115969
Reply to reviews

Jewelry Purchase Review

Gordons Jewelers
#501632
Bad place to buy jewelry there computers date back from the 18th century and they can't find you in thecomcomputer even after going there for the past 8 years
Comment
Show