Gordons Jewelers - Credit on the account have not been process
Apparently the department was closed today
Gordons Jewelers - Lost diamond in ring no local store any more
Bought a ring in 10/2008 with theft protection and protection of stones in Middletown ny, but no Gordon jewelers to take ring to for repair close by me anymore what can I do?
We purchased over $10,000 in wedding rings along with a warranty in 2005. I have gone every 6 months for the inspection of the ring. A few years ago a prong was loose so it was fixed. Then today 2 prongs are loose and they say the warranty is no longer good and I need...Read more
I ordered a claddah diamond ring online from Gordons. I like to keep track of this purchase as it is a present for Christmas and was assured it would arrive well in advance of that day. I placed the order 12/15 tried to no avail to check the progress of the order. It...Read more
Buyers beware, I gave them bracelet I bought it with 150$ to they fix for me a lock ,and they gave me recite with that note,after 3 days they called me to approve the rep pair by 9,99$ ,any way 2 weeks later went to pick up the bracket they ask me to pay 999$ haha for...Read more
I have bought a lot from Gordon's Jewelers in Pensacola Fl. over a few years. I recently bought a pendent & i always buy a diamond warranty with everything & a diamond fell out so we returned to to be sent off & they put a different color diamond stone in it so we took...Read more
Many years ago I bought a pair of diamond earrings at Gordon's for my then-girlfriend, now wife. I could not afford much so I bought a small pair because of the upgrade program the company offered. This program allows you to get credit towards the purchase of a new...Read more
I didn't like
Not only I can't take my jewelry in but they still send me cards for specials and there is no where to go! What a bunch of ***! Online won't do anything. I will never use this company again. I hope they go all the way under and everyone there loses their job! and they...Read more
Scammers! Sales people don't tell costumers that they need to come for checkups in 6 months or they loose the life time warranty. They expect the costumer to read the the paperwork... They just mention they have lifetime warranty but omit the checkup part. The store...Read more
I didn't like
- Customer service
We have spent a lot of money at Gordon's on several pieces of jewelry; however, don't expect loyalty or even a little help in getting issues resolved. I recently lost a couple of diamonds out of my wedding band that is exactly one year old. Since I didn't have my...Read more
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